Terms of service

Last updated: 15 September 2026

About the service

L2S Proximity is business software owned and operated by FrontL Hawk Limited. It provides CRM, automation, AI-assisted workflows, reporting, mobile field operations and WhatsApp-related capabilities.

Customer responsibilities

Customers are responsible for lawful use, accurate information, appropriate user permissions, internal policies and compliance with employment, communications and data-protection requirements in every location where they operate.

Mobile activity and monitoring

Customers must enable GPS, distance, call or SMS activity reporting only for legitimate business purposes and with required notice, authority or consent. Availability depends on the deployed mobile version, device operating system, permissions and organisation configuration.

Acceptable use

Users must not misuse the service, attempt unauthorised access, impersonate another person, interfere with platform operation, submit unlawful information or use communication features for prohibited outreach.

Accounts and security

Keep credentials confidential, use individual accounts and promptly notify us of suspected unauthorised access. Access may be limited where necessary to protect the service, customers or users.

AI-assisted features

Users should review Sophia’s confirmations and verify material records and decisions. AI assistance supports authorised work but does not replace professional judgment, management review or the customer’s responsibility for submitted actions.

Service changes

We may improve, change or temporarily suspend features to maintain and secure the service. We will communicate material changes where reasonably practical.

Contact

Questions can be sent to info@l2s-proximity.co.ke or +254 700 112 042 / +254 106 139 320.